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Trading Standards

If you have a problem with something that you have brought or work that you have done, please contact our consumer advice service.

Consumer Direct on :
Telephone: 08454 04 05 06
Minicom: 08451 28 13 84
Website: www.consumerdirect.gov.uk

Opening Hours:

8am to 6.30pm Monday to Friday
9am to 1pm Saturday
Closed on bank holidays and public holidays.

After your call to Consumer Direct your complaint or enquiry may be referred to Leicestershire Trading Standards Service if appropriate.

Business Advice Service is available on 0116 265 8000.

Benefits Advice Services to Older People in Leicester and Leicestershire

Please click the links below to view the documents

New Concessionary Travel Scheme

Customer Services teams at all local authorities in Leicestershire will receive more customer contact about concessionary travel over the next 2-3 months, due to changes happening across England. This briefing is to make staff aware of these changes to assist customers in enquiries.

Leicestershire County Council is continuing to administer this service on behalf of District and Borough Councils, and any detailed queries should be directed to the Concessionary Travel Helpline – 0116 305 0002.

Please click below to view the document.

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